A precautionary boil order informs customers that there is a chance that contaminants may enter the water distribution system. Precautionary boil orders DO NOT mean water has tested positive for contamination. It is NOT the same thing as a mandatory boil order.

During a precautionary boil order, only bottled water or water that has been brought to a rolling boil for five minutes should be used for drinking, cooking, brushing teeth, making ice and washing produce or dishes. The water is safe for all other normal uses, such as baths, showers and washing clothes.

The village maintains adequate chlorine levels in the water system before restoring service to the affected areas, however the precautionary boil order always remains in effect until laboratory sampling confirms the water is safe. Once the water samples have tested clear of coliforms, impacted customers will receive notice that the order has been lifted. Bartlet PW uses door hangers to alert water  customers to the boil order and also to let them know it has been lifted.

If you receive this type of notice and have additional questions regarding your water service, please call Bartlett Public Works, 630-837-0811, between the hours of 8:30 a.m. and 4:30 p.m., Monday through Friday.